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Pool Rules

Please review the items below to ensure there are no delays in gaining access to the pool:

Important Information About Access Cards and Pool Passes

Residents who have not yet created a TownSq account must either:

  • Visit the Parkview office to complete the Waiver of Liability and receive their access cards and pool passes,
    OR
  • Create a TownSq account online, download and complete the Waiver of Liability, and then bring it to the Parkview office to receive their access cards and pool passes.
Waiver of Liability

Please bring a valid photo ID for ownership verification.

If you do not know your TownSq ID number, you can obtain it by calling, emailing, or visiting the Parkview office.

Each household will be issued:

  • 2 access cards
  • 1 pool pass per family member
  • 2 guest passes

To download the TownSq app, scan the QR code or search "TOWNSQ" in the App Store or Google Play Store.

Access the desktop version of TownSq here.

QR code for Candelas Townsq app with gold border, instructing to click or scan.

Swim bands should be worn while utilizing the pool. Adult wrist bands are Gray, Teens (14-17 years of age) are Purple, and youth is Light Blue. Youth four (4) years of age and younger do not need a band. If your teen/ youth has had a smaller wrist band in the past we would be more than happy to get them a larger size, just bring in the smaller bands to the Parkview facility during normal business hours.

Pool Guidelines

Please review these guidelines with all individuals in your group prior to utilizing the pool.

Pool Rules and Regulations

Pool Access Procedure

Upon arriving at the pool, please use your amenity access card to enter through the Clubhouse doors and proceed to the Parkview office window to check in to the pool. If you are arriving after office hours, proceed directly to the pool area. Please be advised that the pool monitor may ask to see your wrist band to ensure all pool guests are in compliance with Parkview Pool Rules.

Pool Departure Procedure

Patrons will be asked to utilize the gates and stairs located on the East and the South of the facility to exit the pool area. ADA access will remain through the clubhouse. This will aid in ensuring all patrons have been checked in and their waivers received.